Business Development Representative  

Location: On-site required, with potential for hybrid near Utah, Idaho, or DFW office

Company: Symtec 

About Symtec 

Symtec is a growing Managed Service Provider supporting small to medium size businesses with reliable, high-quality IT services. SymTec emphasizes proactive support, personalized service, and long-term partnerships that help businesses focus on growth while technology works reliably behind the scenes. 

Our culture is built on trust, accountability, and continuous improvement. Team members are supported with clear expectations, strong coaching, and the tools they need to succeed. The company invests in its people with the intent to grow them into larger roles while delivering meaningful outcomes for clients and the communities Symtec serves. 

The Role 

Symtec is seeking a Business Development Representative (BDR) to support continued company growth. This role is focused on prospecting, outbound outreach, and setting qualified first-time appointments (FTAs) for the sales team within target markets. 

You’ll play a critical role at the front end of the sales process, working closely with sales leadership to build pipeline and open doors to long-term client relationships. This position is ideal for someone who enjoys outbound activity, values structure and coaching, and wants to grow within a collaborative sales environment. 

Responsibilities 

• Generate new business opportunities through outbound prospecting 
• Make outbound calls and conduct follow-up 
• Set qualified first-time appointments (FTAs) for the sales team 
• Research and engage prospective clients within assigned markets 
• Maintain accurate activity tracking and notes within GlassHive CRM 
• Collaborate with sales leadership to improve messaging and outreach strategy 
• Consistently meet or exceed weekly and monthly activity goals 

Requirements 

• Prior experience in outbound sales, business development, or appointment setting preferred 
• Comfort making a high volume of outbound calls 
• Strong communication skills and professional phone presence 
• Organized, accountable, and receptive to coaching 
• Ability to work on-site and collaborate closely with a small team 
• Familiarity with CRM tools is a plus 

Compensation & Benefits 

• Base Salary: $60,000–$80,000 plus commission 
• Company-provided phone with unlimited talk, text, and data 
• Up to 3% Simple IRA match with Roth IRA contribution option 
• Mileage and internet reimbursement 
• Up to $25/month AI subscription reimbursement (ChatGPT or equivalent) 
• Short-term and long-term disability coverage (100% employee premium covered) 
• Dental and vision coverage (100% employee premium covered; family coverage optional) 
• PTO days annually plus paid company holidays 
• Profit-sharing eligibility after 12 months based on company performance 
• Weekly rewards for meeting goals (lunch and soda runs) 
• Company events including annual Summer Retreat and Christmas Party